otrs

How to add dynamic fields in OTRS

Go to Admin: Dynamic Field loan – Loan Number Frontend::Agent::Ticket::ViewFreeText -> Ticket::Frontend::AgentTicketFreeText###DynamicField -> loan 1 Frontend::Agent::Ticket::ViewZoom -> Ticket::Frontend::AgentTicketZoom###DynamicField -> loan 1 Frontend::Agent::Ticket::ViewSearch -> Ticket::Frontend::AgentTicketSearch###DynamicField -> loan 1 Frontend::Agent::Ticket::ViewSearch -> Ticket::Frontend::AgentTicketSearch###SearchCSVDynamicField -> loan 1 Frontend::Agent::Ticket::ViewSearch -> Ticket::Frontend::AgentTicketSearch###DefaultColumns -> loan 1 Frontend::Agent::Ticket::ViewQueue -> Ticket::Frontend::AgentTicketQueue###DefaultColumns -> DynamicField_loan 1